Express Scripts Review
Release Date: July 5, 2011
Category: Health & Fitness
Not Ready for Primetime (by PBenjung on Fri, 30 Aug 2013 17:11:00)
Wouldn't let me get in-kept saying I had to update to the latest app even though I had it! Then I noticed there were two almost identical apps and I had downloaded the older version. Not a good start for an app where accuracy is so important!
LOVE THIS APP!!! (by Skinsfans2010capsfan on Fri, 30 Aug 2013 01:17:00)
I absolutely LOVE this app! Do NOT download the "Express Rx" app!! It is NOT the same as this app and does not work right! I have no problems logging in. There is a option to save my user ID but not the password for security which I can understand. Refills could not be easier to do and only takes a few minutes to do. It lists all medications as well as the date it was filled, how many days supply you got filled and how many days left of the medication you should have left. There is a option to look up a bunch of info for any medicine. There is a little pill bottle next to the medicine name that is green when you have many days left of the medicine. It turns yellow when you start to run low. And then turns red when you only have 4 days remaining so you know exactly when to order a refill. It can display the front and back of your ID card so you don't have to carry that with you if you don't want to. There is a option to set specific times to remind you to take your medicine. I have never had one problem with this app and highly recommend it to anyone that wants to make your pharmacy life simple!! Thank you Express Scripts!!
V 5.0.1 works perfectly (by JamuJoe on Thu, 29 Aug 2013 16:04:00)
5.0.1 works perfectly on both my iPhone and iPad, although on the iPad it is just the iPhone version. Would like to have ability to input a temporary delivery address, as on the web site.
Website malfunction (by Sour burp on Thu, 29 Aug 2013 12:41:00)
I also had problems logging on. I contacted the webmaster, and was told the problem was on my end!
Terrible IT department (by Thermalneutron on Thu, 29 Aug 2013 00:56:00)
I've used the on line function and app. Awful. I finally had to call to send script to someplace other than 'home' address. I asked the CS agent if the employees had to use the same online system app that we do. No. They have their own. That explains everything.
Crash alert (by 🌀Heatherweather🌀 on Wed, 28 Aug 2013 19:16:00)
It keeps crashing after I put in my username and password. I'll give a better review once I can actually use the app!
Can't log into app says goto express scripts.com (by SLS88 on Wed, 28 Aug 2013 16:58:00)
Please help! Can't log in. Password and username work but app just continues to say unable to login
Working perfectly (by DevilDog66x on Mon, 26 Aug 2013 15:14:00)
I downloaded this new version, signed in using my accout that I set up online and haven't had any problems. I tried every icon and it displayed the information correctly. I had no problem with the sign on and it will keep you signed in until you sign out in the app.
Reminders (by 1stlt on Sat, 24 Aug 2013 01:27:00)
Help! How do you turn off the reminder?
IPhone app (by HHI Babs on Fri, 23 Aug 2013 15:17:00)
Crashes every time I try to open it.
Can't log in (by AmAVol on Fri, 23 Aug 2013 13:17:00)
App is useless!! Need to update!!
Can't login. (by Snacques on Fri, 23 Aug 2013 13:15:00)
Same user/pass works on desktop browser. Doesn't work on app.
Ok (by Double D and Mama on Fri, 23 Aug 2013 03:49:00)
This app would be much better in the medicine cabinet or bottle countdown was more accurate
Good Idea Poor Execution (by Jayrbee01 on Wed, 21 Aug 2013 15:48:00)
Not user friendly. Error on execution too often. Need to get the bugs out!
1 of the few remaining (by The Park Family on Sun, 18 Aug 2013 05:36:00)
I love the refill reminders, but this app is still not ready for iOS 7 yet. Yes, iOS 7 is still in beta (#7), but it is less than a month away from the final public release. Unfortunately, on iOS 7, this app will not let you sign in. PLEASE FIX SOON, you are running out of time.
Works great! (by Newt00 on Sun, 18 Aug 2013 01:11:00)
I have no problems with this app. Love it!
Couldn't be more underwhelmed! (by Beeedell on Fri, 16 Aug 2013 04:34:00)
Really? This is the NEW app the old app sent me too? Unable to 'activate' and after many occasions, gave up. Not ready for prime time, ES. And I'm a fan of ES!
Argh (by Grandma Tootsie on Thu, 15 Aug 2013 02:20:00)
Crash crash crash. Would be nice if the "remember me" actually worked and that we didn't have to check the same boxes each time the app is used. Very slow and often has a temper. I tried several times to change payment info and it was a vicious loop. This isn't a game. This is serious communication for our Health. Sure hope it gets some serious updates. Medco app was so much better.
can't check order status (by Ppa123 on Sat, 10 Aug 2013 12:10:00)
I just keep getting the same popup error saying to try again every time I try to check an order status? Also, I can't enter or change my credit card from this app. But, it does a good job of searching and showing drugs and stores in my area. Only 2 stars because of the missing features. I haven't deleted it yet, but probably won't use it much anymore. Why take the time to log in if you have to use the express-scripts.com to get all the features?
How long to fix a glitch? (by quickoptsuser on Wed, 31 Jul 2013 19:04:00)
Still unable to renew prescriptions or view medicine cabinet for covered family member (not a privacy setting issue).
Crash (by Goya bean9985 on Mon, 29 Jul 2013 14:36:00)
I can't get into the app at all
Nice if it would open. (by babybluenc on Fri, 26 Jul 2013 21:03:00)
The app seems like it would be a great resource but I just downloaded it. After submitting my log in information the app crashes every time. Hopefully the bugs get fixed I'd like to use it.
Great July 15 update (by QRidge on Mon, 15 Jul 2013 15:52:00)
Now dies after slash screen! Good job!
Horrible (by Clam63 on Thu, 11 Jul 2013 16:16:00)
App says I have NO prescriptions! I, of course do. I order a refill (using old 2.0 app) and even got a confirmation email for the refill. However, the Rx has now been dropped. Had to call to "renew" Rx. I have had nothing but trouble with the app, the web site (also just "upgraded"), as well as with their "customer service" reps. Get your act together.
No support (by hodgie4 on Sat, 29 Jun 2013 04:00:00)
Have used the app before and it worked fine. Unfortunately Zi did the update, now I can't get on and when I do it indicates the I have no refills available. I have many! Called web support and the poor technician informed me that no one has been trained on smartphone apps. You have up be kidding me!!! Why tbe he'll would you put out an app that nobody can help you trouble shoot ???
Yeah, pretty useless (by Terkie25 on Thu, 27 Jun 2013 12:23:00)
This is the first time I have to agree with the other reviewers. This app is utterly USELESS. The whole point of an app's existence is to provide a service and to make life more convenient...this does neither. It doesn't function - telling me I have no refills (when I have 9 refills left), sending me weird alarms, and something as simple as - THERE'S NO PHONE NUMBER LISTED TO CONTACT CUSTOMER SERVICE! This is so basic! Please fix this useless crap.
CANNOT LOG IN (by angryyyone on Wed, 12 Jun 2013 17:54:00)
I have an Express Scripts account and order my prescriptions online all the time but I cannot log in through the mobile app. It tells me my username or password are incorrect. I am using them now to log in through the web site so they are correct. Shouldn't release an app until you know it works.
Works good (by kingkjun on Sun, 09 Jun 2013 01:43:00)
Does what it should do, check my account and reorder meds with ease.
Bad merging of companies!!! (by nemesis701 on Sat, 08 Jun 2013 14:53:00)
This app is due to a company merger. You have to download this app if you have the old version . The old one won't work anymore. Now you have to go to account settings online to allow your spouse to see your prescriptions. Then they have to make their own login and do the same so that everyone can see each others medicine. This was a very bad conversion to a new system . It was easier before. It took me over an hour to get things set up right. Should have been able to do from app. This is big business for you . Release crap and expect you to use it.
Does not work (by Wisebill on Thu, 06 Jun 2013 02:03:00)
New app needed me to go to website to re-register. After all the work, you cannot login with the app! Why make a new app that doesn't work??!!!
Terrible app-does not work! (by chris keith on Tue, 04 Jun 2013 12:07:00)
I used the old Express Scripts app numerous times with no issue. Got a message to update to the new app. When I downloaded this new version, I can't log in. Had to go back to using the website. Would like to use the convenience of my phone. Worthless app. Gave it one star only because I can give it zero. Please fix it Express Scripts.
Can't log in - what gives? (by Buddy Parker on Sun, 02 Jun 2013 12:38:00)
App wouldn't let me log in with my iPhone 5 - said to get help at express-scripts.com. Been a member/user of the online Medco/Express Scripts website for 1 million years, and iPhone 5s have been out 100 years, but, still, app doesn't work for me. Not ready for prime time? Please, please fix!
Useless (by Justgrits1 on Sat, 25 May 2013 13:03:00)
Waste of time. Can't research pricing it any other info for that matter. May as well just do without. As useless as the company itself.
Useless (by Penglynns on Tue, 21 May 2013 01:10:00)
Useless app that won't even log you in, even when using the correct un/pw combo.
Needs a lot of work (by Rmartin164 on Tue, 07 May 2013 10:57:00)
This app is handy for being able to look up what meds u are taking and the dosages. It's not too bad on being able to reorder either. The biggest heartburn it's giving me now is the alert feature. It says I have 5 days left on script when I have more. It sends about 5 notifications in a row one right after another. I go in and change the supply remaining and exit the program. I immediately get 5 more notifications that I only have 5 days left. Ugh. I finally turned the notifications off in the iOS settings.
According to the website,…. (by Brenda Darlene on Mon, 06 May 2013 23:36:00)
this app does NOT support an iPhone 5. only earlier versions. geez.
Frustrating (by Ecopixie on Fri, 03 May 2013 12:48:00)
Shows a notification on my home page but when I log in, I can't find any way to get rid of the notification. I've been able to renew prescriptions which is a plus.
Not very good (by Colie1182 on Sat, 27 Apr 2013 04:02:00)
Shows that I have no prescriptions available for refill. In reality, I have multiple scripts available for refill. What's the point if I can't order refills from the app.
Terrible! (by Dawn McMenamy on Sat, 13 Apr 2013 16:44:00)
This app is terrible! It doesn't show my families prescriptions and it says I don't have refills when I do. I'm deleting it as it's frustrating and you can get better info on the website.
Doesn't show spouse (by Focalpp on Fri, 12 Apr 2013 21:02:00)
It doesn't show my spouse who is under my account. No option in the app or online to add
Express Scripts works for me (by BrandonL2 on Thu, 28 Mar 2013 15:21:00)
I'm happy with this app and it helps me to reorder refills by mail or retail. It lists all my medication history. No problems from me.
Needs Improving (by RETIRED AT LAST on Sat, 23 Mar 2013 06:05:00)
I just reloaded this app. I previously loaded it when there was a Medco. I had trouble logging in the first few times I tried. I eventually was successful. I tried ordering some meds. I was successful. However, I could not find a way to print the list like I could if I used the web version. When I checked the order status, the prescriptions all had a note that they would contact the doctor. I checked on the site and only one of the three had no refills remaining. This probably is only marginally useful like the Medco version.
Medicine Cabinet Feature Broke Again (by CaptainVideoJW on Fri, 15 Mar 2013 06:40:00)
The Medicine Cabinet feature was broken. Then for a couple weeks it worked. Now it's broken again! Ugh
Don't Download! (by McG from Katonah on Sat, 09 Mar 2013 12:19:00)
Worked ok for a while, then like someone else said logins NG, and then the app went nuts sending so many alerts at once the phone couldn't keep up. Caused much grief and had to restore phone to finally correct the problems. The app is pretty much on par with the website and Express Scripts overall. Terrible!
Doesn't work (by Tommyk203 on Sat, 09 Mar 2013 10:51:00)
I can login on the full website just fine. The app doesn't accept my credentials.
Can't login (by Diamond member on Fri, 08 Mar 2013 22:08:00)
Can't login on the app. Not sure why. I would think the person who wrote the app would be looking into this issue by now. Logging in on PC is fine.
Awesome (by Jtaylo10 on Fri, 08 Mar 2013 16:24:00)
App works great! It's nice to not have to carry my card around!
Useless (by Colleen Johnson on Sun, 03 Mar 2013 14:51:00)
Can't log in on phone only computer. Useless app.
Very easy to use (by Sam476 on Tue, 26 Feb 2013 17:31:00)
Once I updated my info with Express Scripts (remember, Medco merged with Express Scripts) the app and online ordering worked excellently. I have no complaints.
Worst app ever (by Jer368 on Tue, 26 Feb 2013 00:10:00)
Crashes all the time.
Express Scripts Review from 51th to 100th
Haven't had any issues yet... (by Tleo12 on Fri, 22 Feb 2013 21:41:00)
I was able to login and refill a prescription much quicker than trying to navigate the website from my phone. I also tried out the other features with no problem. Will report back if anything changes but happy so far!
Exelon (by Edward Fox on Mon, 18 Feb 2013 01:17:00)
Useless !! Can't even login ?
Totally Useless! (by NFG! on Sun, 10 Feb 2013 00:45:00)
"Unable to login. Our records indicate that you are not eligible for this application at this time" Really? If not at this time, when? DELETE!
Who cares its only medicine.... (by Any body listening? on Thu, 07 Feb 2013 00:42:00)
This company obviously does not care about customer service. Keep the faith they will be out of business soon. I sometimes use it as a game to see if I can sign on. Haven't won a game yet. This company doesn't give a s---- or they would FIX this joke.
Not Ready for Primetime (by Ron H2o on Tue, 05 Feb 2013 22:52:00)
This is a joke. Can't even login anymore even though login works fine on the website. Fix it or forget it. I hope tho isn't a sign of things to come from the Medco merger.
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